Independent authorized sales agentBrightspeed Customer Service: Official Support Options
Order new Brightspeed service through Reliable Internet Inc. Availability and pricing vary by address.
New customers onlyPlus taxes and feesStandard rates after the promoIndependent authorized sales agent, not Brightspeed
We may earn a commission. How we're paid
Check availability at your address
(888) 428-0573- Authorized sales agentWe sell participating providers' plans; we are not the provider.
- Prices from provider sitesEach price links to its source and check date.
- Availability by addressCoverage is confirmed for your exact address.
- Order by phoneTalk to a person at (888) 428-0573.
How to Reach Brightspeed Support
These support options come from Brightspeed's own site, checked Oct 27, 2026.
- Residential care and new orders: 855-947-1999, with a care team available 24/7.
- Account, billing, technical help and cancellations: 1-833-692-7773 (1-833-MYBRSPD), Monday to Friday, 8 a.m. to 6 p.m.
- Online: manage your account, pay your bill and check for outages by signing in at brightspeed.com.
- Former CenturyLink and Quantum Fiber customers in Brightspeed areas are served through the same support lines.
Brightspeed Phone Numbers (from Brightspeed's own site)
| Purpose | Number |
|---|---|
| Residential care / new orders (Brightspeed) | 855-947-1999 |
| Account, billing, cancel (Brightspeed) | 1-833-692-7773 |
Shopping for a New Plan?
Call (888) 428-0573 to order or compare Brightspeed plans. Reliable Internet Inc is an authorized sales agent; this is not Brightspeed's support line.
Source: brightspeed.com support pages, checked Oct 27, 2026.
Reliable Internet Inc is an independent authorized sales agent, not Brightspeed. We may receive a commission when you order; this does not change your price. Prices and availability vary by address and can change. See our advertising disclosure.
Questions about Brightspeed?
Mon–Fri 8am–10pm ET · Sat–Sun 9am–7pm ET